DynamicTrack Privacy Policy
Last updated: 19 October 2026
DynamicTrack is a fleet tracking service operated by Total Dynamic Technology Holding Sdn. Bhd. (“we”, “us”), at dynamictrack.tdtgps.com. This policy explains what the DynamicTrack app and website collect, why, and what we do with it.
Who can use DynamicTrack
DynamicTrack is for businesses that track their own vehicles. Accounts are created by us or by the fleet owner; there is no public sign-up.
What we collect
- Account details – your login name and password (stored encrypted), and which vehicles your account may see.
- Vehicle data – position, speed, ignition, odometer, fuel level and alarms sent by the GPS trackers and dashcams fitted to your fleet’s vehicles. This is data about the vehicles, collected for the fleet owner.
- Push notification token – if you allow notifications, the app stores a token so we can send you vehicle alarms. It is linked to your account and nothing else.
- Your phone’s location – only if you allow it, and only to show your own position on the map while the app is open. It stays on your phone and is never sent to us.
- Crash and error reports – if the app hits an error, it sends us a technical report so we can fix it: the error message and where in the app it happened, the app and phone system version, the phone model, and the last few screens and buttons used before the error. It is linked to your account but contains no vehicle positions, plates, addresses or personal details. Reports are kept for 30 days.
What we do not collect
- No advertising, no ad tracking, and no selling or sharing of data for marketing.
- No contacts, microphone, or browsing data.
- The app never reads your photos. If you choose Save to Photos on a dashcam clip, it only adds that clip to your photo library.
- No third-party analytics in the app.
How we use it
Only to run the service: show vehicles on the map, produce reports, and send alarms (in the app, by push notification, or by Telegram if your company has set that up). Crash and error reports are used only to find and fix problems in the app.
Who we share it with
- Your fleet owner / company – they own the vehicle data and decide who can see it.
- Service providers needed to deliver notifications: Expo and Google Firebase / Apple Push Notification service (push alerts) and Telegram (only if enabled). They receive only the alert text and a device token.
- Google Maps displays the map; it receives map requests, not your account details.
- Telegram – our support team is alerted about app errors by Telegram message (error text and app details, as above). No vehicle data is included.
- Authorities, only when required by law.
Where it is stored and for how long
Data is stored on our servers in Malaysia. Vehicle data is kept as long as the fleet owner’s subscription requires; it is deleted when the fleet owner asks or the account ends. Push tokens are removed when you sign out.
Your choices
- Turn notifications or location off at any time in your phone’s Settings.
- To see, correct or delete your account data, contact your fleet administrator or us at the address below.
Security
All traffic between the app, website and our servers is encrypted (HTTPS). Access is limited to your account’s vehicles.
Children
DynamicTrack is a business tool and is not intended for children under 13.
Changes
If this policy changes we will update this page and the date above.
Contact
Total Dynamic Technology Holding Sdn. Bhd. – info@totaldynamictech.com